Restart BlueStacks and launch the app again. Then, click on 'Storage' > 'Clear Cache' button.
Locate the app from the 'All apps' list and click on it. Tap on the Update button to update the app. Apps with available updates are labeled ' Update'.
Tap on the Menu and then click on 'My apps & games'. To eliminate such problems, you may try the following: If an app downloads gets stuck or fails due to some errors, or you get a 'the device is incompatible' error message from Play Store, here are a few ways to resolve them: Workarounds for app-related issues on BlueStacks
This article will help you with workarounds for the following app-related issues on BlueStacks: